Privacy Policy

1. Who We Are

Juan Puskal TCG (“we”, “us”, “our”) operates the online store at juanpuskal.com, a Trading Card Game retail store serving the Philippine market. Contact us at support@juanpuskal.com.

2. Information We Collect

• Account information: When you sign up or sign in via Google, Facebook, or email, we collect your name and email address.
• Order information: Shipping address, phone number, and payment method (we do not store card numbers — payments are processed by PayMongo).
• Usage data: Pages visited, products viewed, and cart activity to improve your shopping experience.

3. How We Use Your Information

• To process and fulfill your orders
• To send order confirmation and shipping notifications via email or SMS
• To respond to customer support requests
• To improve our store and product offerings

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use the following services that may process your data:

• PayMongo — payment processing (GCash, QR PH, card)
• Amazon Web Services (AWS) — cloud infrastructure, email delivery (SES), and data storage
• Google — sign-in via Google OAuth
• Facebook / Meta — sign-in via Facebook OAuth
• Vercel — website hosting
• J&T Express, LBC, Ninja Van — order delivery

5. Data Retention

We retain your account and order data for as long as your account is active or as needed to fulfil orders and comply with legal obligations. You may request deletion at any time (see Section 7).

6. Cookies

We use session cookies solely to keep you logged in. We do not use advertising or tracking cookies.

7. Your Rights & Data Deletion

You have the right to access, correct, or delete your personal data at any time. To request data deletion, visit our Data Deletion Instructions page or email support@juanpuskal.com. We will process your request within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect any changes. Continued use of the store after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, contact us at support@juanpuskal.com.